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Data Privacy Policy
OKBET prioritizes the security and privacy of your personal data. This comprehensive policy details how we collect, use, and protect your information, outlining your rights and responsibilities under the Data Privacy Act of 2012.
Our commitment extends beyond mere compliance. We employ state-of-the-art encryption technologies and rigorous data handling protocols to ensure that your personal information remains confidential, secure, and accessible only to authorized personnel. We are dedicated to transparency, giving you complete control over your data and providing clear mechanisms for consent, access, and correction.
Scope and Commitment
Commitment to Data Privacy
This policy applies to all personal information, whether physical or digital, processed manually or automatically. We are committed to handling your information responsibly and in compliance with Philippine privacy laws.
Our commitment extends to protecting the personal data of all users, including customers, website visitors, job applicants, and business partners. We recognize the fundamental right to privacy and strive to implement the highest standards of data protection.
Purpose and Scope
By using OKBET services, you agree to our collection, use, disclosure, retention, and protection of your personal information as outlined in this policy.
The scope of this policy covers all data processing activities, including but not limited to: account registration, transaction processing, customer support, marketing communications, and compliance with legal obligations. We ensure transparent and lawful data handling across all our digital and physical touchpoints.
Your Rights and Preferences
Right to be Informed
You have the right to know what personal information we collect, how we use it, and with whom we share it. We will provide this information before processing your data. This transparency ensures you can make informed decisions about your personal information, understanding exactly how OKBET handles and processes your data at every step.
Access and Correction
You have the right to access, correct, or request the deletion of your personal information. If you find inaccuracies, we will correct them promptly. Our dedicated support team is available to assist you in exercising these rights, ensuring that your personal data remains accurate, up-to-date, and reflective of your current circumstances.
Data Security
OKBET takes appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. We employ state-of-the-art encryption, regular security audits, and stringent access controls to safeguard your information, providing you with peace of mind in an increasingly digital world.
Collected Personal Information
Identity Data
First name, maiden name, last name, username, date of birth, gender. This information helps us verify your identity and personalize your experience while ensuring accurate account management.
Contact Data
Billing address, delivery address, email address, telephone numbers. We collect these to communicate with you, process transactions, and provide customer support services efficiently and securely.
Financial Data
Bank account and payment card details. This sensitive information is encrypted and processed through secure, PCI-DSS compliant systems to protect your financial transactions.
Technical Data
IP address, device information, browser settings, location data. We use this information to enhance site functionality, improve user experience, and detect potential security risks.
How We Share Your Personal Information
Third-Party Suppliers
We may share your data with trusted third-party suppliers for crucial operational purposes including anti-money laundering checks, fraud detection, and risk management. These carefully vetted partners are bound by strict confidentiality agreements to ensure your information remains protected.
Regulators and Integrity Units
We are legally obligated to disclose your data to regulatory bodies and integrity units, such as PAGCOR, when required by law or during official fraud investigations. This ensures transparency and helps maintain the highest standards of legal compliance in our operations.
Sports Organizations
We may share data with sports organizations to investigate potential fraud, money laundering, or sports integrity issues. These disclosures are made strictly under our regulatory responsibilities and with appropriate legal safeguards to protect individual privacy.
Service Providers and Partners
In some cases, we might share anonymized or aggregated data with strategic partners for improving our services, conducting research, or enhancing user experience. Such sharing is always done with strict data protection protocols and without compromising individual identities.